Facebook Ensures No Data Breaches As Nigerians Share Their Experiences | The Guardian Nigeria News
A social media platform, Facebook blamed the configuration changes for the massive global blackout the company’s platforms experienced on Monday.
Facebook, while assuring users of the platform, WhatsApp and Instagram in Nigeria and other parts of the world, revealed that no customer data was compromised during the outage.
Facebook, Instagram and WhatsApp were down for about six hours yesterday, leaving billions of users around the world frustrated.
After the blackout, CEO Mark Zuckerberg posted on Facebook: “Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today – I know how much you rely on our services to stay in touch with the people you care about.
In a blog post, Facebook Vice President of Infrastructure Santosh Janardhan said, “To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage. hui (Monday) on our platforms.
“We have worked as hard as possible to restore access, and our systems are now back up and running. “
According to Janardhan, the underlying cause of this outage also impacted many internal tools and systems the company uses in its day-to-day operations, making it difficult to quickly diagnose and resolve the issue.
“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted that communication. This disruption in network traffic has had a cascading effect on the way our data centers communicate, causing our services to stop.
“Our services are now back online and we are actively working towards their full return to regular operations. We want to clarify at this point that we believe the root cause of this failure was a faulty configuration change. We also have no evidence that user data has been compromised as a result of this downtime, ”Janardhan said.
With around 2.89 billion monthly active users in the second quarter of 2021, Facebook is the world’s largest social network, according to Statista.
He added that Instagram has around one billion users worldwide. In July 2021, according to Statista, two billion users were accessing WhatsApp Messenger on a monthly basis.
Meanwhile, reactions continued to follow the failure. De-Sharon Signature Creative Director and Brand Ambassador for the international Chinmark group of companies, Sharon. C. Ubani, described his experience as uncomfortable during the platform shutdown period.
“I remembered I was chatting with a potential client when he suddenly stopped working. It was so frustrating! At first I thought it was my data, until everyone around me started complaining too.
Olumide Glowville, a content strategist and Facebook influencer with more than 34,000 followers, said that at the time of the blackout he was in the middle of a WhatsApp transaction.
Like others, he thought it was a network issue, until he found out that the sister platforms have also temporarily stopped working.
Aspiring businesswoman Chioma Agbaraka, who makes bags and advertises on Facebook and Instagram, where she gets more orders, said she felt really bad that she couldn’t update her recent leaflets on Facebook and others.